Finding The Wellness In You

Let us be your guide on the path to health.

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"Cure sometimes. Treat often. Comfort always."

—Hippocrates

Though we are a modern, independent practice, these ancient medical teachings govern us every day.

We're Here For You

Annual Physical Exams

The annual physical exam is the cornerstone of primary care. We use a team based approach to review acute and chronic issues, help coordinate routine health care maintenance, and provide guidance for better health.

Schedule your annual physical

Urgent Sick Visits

Please call us at 508-418-6600 so we can get you into the office and get you feeling better as soon as possible. Our quality team of professional healthcare providers are here to help you when you need it most.

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Coordination of Chronic Conditions

Follow up visits as needed for the maintenance and management of chronic issues such as diabetes, hypertension, high cholesterol or COPD. Don't struggle any longer managing your condition, let us help.

Schedule a routine visit

Women's Health

From routine pap smears, breast exams, and general counseling, to urgent evaluations for acute issues, our caring female Nurse Practicioners and Physician Assistants are here for you and your health.

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Post Hospital Care Coordination

If you have recently been to an ER, Urgent Care Clinic, or admitted to a hospital or skilled nursing facility, please contact us to help coordinate your care after discharge. Please schedule an appointment with us.

Schedule an Appointment

Convenient Care

We offer on-site electrocardiography (ECG), urinalysis and spirometry testing. We are planning to add on-site lab services and vaccines in the near future. Please continue to visit this website for new services updates.

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Team

Frequenty Asked Questions

Are you taking new patients?

Due to overwhelming demand, and our desire to provide prompt access to all of our patients, we are not accepting new patients at this time. We are not keeping a wait list. Please monitor this site for updates.

What are Nurse Practitioners and Physician Assistants?

NPs and PAs are vital parts of your overall primary care team. They will be the lead providers on a majority of your office visits, working directly with Dr. Arnold to help coordinate your care. They are particularly focused on the management of chronic conditions such as diabetes, cardiovascular conditions, nutrition, weight management, exercise, women's health and mental health. Their knowledge and compassion are top notch, and Dr. Arnold is always available to assist, if needed. Never hesitate to book an appointment with one of our NPs or PAs.

What insurances do you accept?

This list is subject to change. Please confirm with your individual insurance company to make sure Dr. Daniel Arnold (NPI 1679764773) is contracted.

We currently accept the following insurances:

AARP Healthcare: Administered by United HC Continued from Previous Page

Aetna – MA

BCBS - MA

BMC HealthNet Plan

CHAMPVA

CIGNA - MA

Coventry National - First Health: MA

Fallon Community Health Plan – Medicare secondary plan

GEHA

Harvard Pilgrim Health Care

Humana (Commercial & Medicare) - MA

Medicare - MA: National Gvt Svs

Multiplan, Inc.

Neighborhood Health Plan

Network Health-Tufts

POMCO Plus

Railroad Medicare

Steward Health Choice (Mass Health product)

Tricare EAST: Humana Military Healthcare

Tufts Health Plan * Please note we are not contracted with Tufts Medicare Preferred

UHC Community Care Plan - MA (AmeriChoice) - PENDING

Unicare Life & Health Insurance Co.

United Healthcare - MA

US Family Health Plan

Where do I get lab work done?

Please check with your insurance company for a covered lab companies. We are currently referring most lab orders to CLAB or Quest. We are planning to have our own onsite lab, with real-time results for basic labs, within the next few months. Please call the office 508-418-6600 or email through the patient portal to ask a team member further questions.

Do you offer onsite vaccines or injections?

We currently do not have vaccines on site, but are planning to in the next few months. Please review any other injections with your nurse or provider at your next visit.

Where are you located, what about parking, and is the office ADA accessible?

89 Lewis Bay Road is directly across the street from the front door of Cape Cod Hospital, in the brown 4 story condo building. We have our own parking lot - look for the signs for "89 Lewis Bay Court." Patients are allowed to park anywhere in the lot. Our office is on the first level, on the right side of the courtyard. A ramp is available on the left side of the courtyard. We have wheelchairs available. Please call the office 508-418-6600 if you need assistance getting from your car into the office.

Do you offer home visits?

We are unable to accommodate recurring or chronic home visits at this time.

What if I need a refill on medication?

We strive to refill medications when face to face at office visits. If schedules get in the way, you can request a nonurgent refill by either calling the office (link to phone number) or emailing through your patient portal. Please leave your name and date of birth, name of medication, dosage, frequency, amount requested, and the pharmacy information.

Please note that we need at least two business days to process refill requests. If you have not yet established with the practice we will schedule an appointment to review all medications face to face.

Please also note that any controlled medications require a face to face office visit for refills. This includes but is not limited to: benzodiazepines (such as lorazepam/alprazolam/clonazepam), narcotics (including tramadol), testosterone replacement medication, and prescription sleep aids (such as ambien/zolpidem).

What if I need a referral?

All new referral requests require an office visit. For established, follow up insurance referrals: please review at your next office visit, or make a request through your patient portal.

A specialist recommends my PCP order a test or image - what should I do?

Make an appointment for an office visit so we can review and get your testing ordered properly: 508-418-6600

Do you do DOT or Coast Guard Physicals?

We are not licensed to perform DOT or Coast Guard physicals at this time. Please monitor this site for updates.

Do you see walk-ins?

We want to see you as soon as possible. Please call to schedule an appointment, so we can best coordinate our staff and resources to accommodate you. 508-418-6600

Do you have a patient portal?

Yes: patient portal

What are your hours?

Our phones are on from 8a-4p, and are off for lunch from 12p-12:30p. Our providers often see patients from 7a-5p Monday through Friday, with frequent office hours on Saturdays. We are closed for major holidays, but please call for any questions: 508-418-6600.

Is Dr. Arnold the only doctor in the practice?

Yes. Our excellent Nurse Practitioners and Physician Assistants can perform all the functions of a primary care doctor.

Who do I speak to if I have a question about my bill?

Please reach out to our billing company, MBA Healthgroup, at: (phone number pending). We strongly suggest your reach out to your insurance company to see if any planned services are covered (ie imaging, vaccines).

Can you explain the CPT codes on my bill from PCCC, and why do I have a balance?

Medical billing is very complicated. We send CPT codes, based on the services we provided to you, to your billing company. Your insurance company then decides how much they will pay PCCC, and what balance is left to you. We understand that the out of pocket costs of medical care are being transferred more and more to the patient. The cost of operating our practice is very high, and we appreciate your support. Copays should be paid at the time of your visit (cash, checks and major credit cards accepted). If you are unable to pay your entire balance at once, please contact the office to discuss a payment plan.

Our most common CPT codes include, but are not limited to:

  • 99213: a basic, quick office visit, usually limited to one simple medical problem
  • 99214: a more complex office visit, involving either an acute issue or review of multiple chronic issues
  • 99215: a very high risk visit, usually representing an acute, potentially dangerous issue
  • G0439: a Medicare Wellness Annual Physical
  • 99395/99396: Annual Physical Exam for patients aged 18-64
  • 99496: Transition of Care visit after discharge from a hospital

Most patients do not have to pay a copay for an Annual Physical Exam. However, if at your Annual Physical Exam you bring up new or acute issues that go beyond the standard issues reviewed during an Annual Physical, we may add a 99213 or 99214 code to your Physical CPT code. This may end up leaving you with a copay for your visit, depending on your insurance company's policies.

Other services for which we bill include but are not limited to EKGs, urinalysis testing, spirometry testing, and Advance Care Planning.

Is the practice part of Cape Cod Healthcare?

We are an independent practice. We are members of the Cape Cod Preferred Physicians, a group that coordinates insurance contracts and referral services. We support and encourage our patients to utilize services of Cape Cod Healthcare, including the ospecialists, testing facilities, Cape Cod Hospital and Falmouth Hospital.

Do you round at Cape Cod Hospital?

Our patients are admitted to the Hospitalist Service at Cape Cod Hospital. We will monitor your hospital course, do our best to coordinate information while you are in the hospital, and to coordinate your care after discharge.

Contact Us

Primary Care of Cape Cod
89 Lewis Bay Road, Suite 4
Hyannis, MA 02601

Phone: 508-418-6600

Fax: 508-796-2177

Office Hours:

Phones: Monday—Friday 8am—4pm, Lunch from 12:00—12:30pm daily

Visits Scheduled: Monday—Friday 7am—5pm

Please check with office for Saturday hours.